Frequently Asked Questions

Please toggle through the drop-downs below for answers to frequently asked questions. If after reviewing this page, your question is still unresolved, please reach out here.

Registration

How do I register for DHSI 2023—Online edition?

Registration for DHSI 2023 is not yet open.

What is the DHSI cancellations and refunds policy?

Discounted rates are available at time of registration only. Tuition fee refund requests can be honoured up to one month before the event and will incur the minimum administration fee ($150 per course + 5% GST). Administration fees for all registrations are non-refundable.

I registered before receiving a scholarship. Can I be reimbursed for the amount of the scholarship?

Per our policy posted on our Scholarships page and noted on the registration forms, we regret that we are unable to offer fee reimbursements to participants who register before receiving the results of their scholarship application.

If the course I am most interested in is full, can I be put on a waiting list?

DHSI courses do fill, some very quickly. And, for better or worse, it is very rare that spots open up in DHSI courses once they fill, so attempting to keep a waiting list would likely excite false hope. It is sometimes possible to switch into a course that is full on the first day of DHSI, assuming that there is a no-show and that instructors of both your registered and desired classes are amenable to that. Please be in touch with us at that time if you would like to make a switch.

I am interested in a course, but I don’t know yet if I will be able to attend. Can you hold a spot for me until I know for sure that I can register?

Unfortunately we are unable to hold spots in DHSI courses unless registration is fully paid. Given the volume of registration activity, we are only able to allot course spots to those who have completed the registration process.

I’ve changed my mind / my schedule has changed and I need to cancel or change my registration selections. How do I do that?

Please contact us at institut@uvic.ca if you need to cancel your registration or change your registration selections. It is also helpful for you to let your workshop instructor know if you are unable to attend anymore.

I’ve forgotten what I’ve registered for. Where can I find this information?

You will have received an email when you registered that outlines everything you signed up for. The email subject line to look for is “DHSI 2023 (5-9 & 12-16 June 2023) Confirmation”.

Course / Online Workshop Details and Content

Who should I talk to about the content of a DHSI course or workshop?

Please visit the On Campus Courses page and Online Workshops page for listings of courses or workshops, descriptions, and previous syllabi. For any course content questions not answered on that page, please contact the instructor(s) directly. Most instructor contact information can be found on their institutional websites.

What’s the difference between a workshop auditor and a workshop participant?

If you registered to audit any workshops, note that auditor involvement is intended to be fully self-directed without active participation in the workshop. The auditor option offers more flexibility regarding pace and time with the workshop content. Your registration as an auditor will include access to some asynchronous workshop materials only, and does not include access to live workshop sessions and/or individual/group instruction or consultation. Please direct any questions about DHSI workshop auditing to institut@uvic.ca.

If you registered as a participant in any workshops, your registration includes access to asynchronous content + active participation in live workshop session(s). The workshop instructor(s) will contact you about the date(s), time(s), and platform(s) of the live workshop session(s).

If you are unsure whether you registered as an auditor or participant, please check your registration confirmation email (subject: DHSI 2023 (5-9 & 12-16 June 2023) Confirmation). Further questions can be directed to institut@uvic.ca.

I may not be able to attend my full course. Will I still receive a certificate?

We encourage all registrants to attend their full course in person to ensure everyone is fully up to date on the course content and connected to the class community. If you must miss some course time, please contact your course instructor(s) directly. Most instructor contact information can be found on their institutional websites. Whether you can still be issued a certificate of completion is at the discretion of the instructor(s).

Can I share any of the videos and/or documents provided to me for the DHSI courses or workshops I registered in?

DHSI materials (ex. videos, documents, etc.) are intended for registrant use only. By registering, you have agreed that you will not circulate any DHSI content. If someone asks you for the materials, please invite them to complete the registration form.

How do I access DHSI 2023 materials after DHSI has concluded?

Please refer to the “DHSI 2023 Thank You! (And a few next steps)” email that will be shared with all registrants in order to find post-DHSI access details.

Attending DHSI On Campus

Does DHSI registration also cover meals and accommodations?

DHSI registration fees are for course tuition only. However, please note that DHSI does provide financial support for attendees in the form of scholarships, bursaries, and discount codes, which can be useful for accommodation and sustenance budgeting. Please visit the DHSI website scholarships page for more information.

Where should I go if I need to see a doctor during DHSI?

The Gordon Head Medical Centre is the nearest walk-in clinic to the University of Victoria campus. If you are from outside of Canada, you may want to call ahead during their open hours to ask about their process for treating patients from other countries, and any fees involved. Please also visit the following resource for locations and wait times at walk-in clinics through Greater Victoria: https://medimap.ca/Location/Victoria. For free provincial health information and advice via phone, please call 8-1-1. For medical emergencies, please call 9-1-1.

Where can I get something printed at UVic?

Unfortunately, DHSI staff are unable to provide on-demand printing. Please visit the McPherson Library or Zap Copy on campus if you would like something printed during DHSI.

Can DHSI or the University of Victoria provide support with my Visa application process?

All Visa questions and support needs must be handled by your nearest Canadian Visa office.

Attending DHSI Online

Zoom

How can I prepare myself for attending sessions over Zoom?

There are a number of things you can do to participate fully over Zoom, including:

  • updating your name to include your pronouns
  • testing your audio and video prior to a session
  • remembering to remain muted during presentations
  • familiarizing yourself with Zoom features such as raise hand and chat

You can also visit the Joining Live Workshops and Events page for more info.

I’m having technical difficulties with Zoom. What can I do?

Zoom has a list of frequently asked questions here:

https://support.zoom.us/hc/en-us/sections/200277708-Frequently-Asked-Questions

Online Workshops

When is my DHSI 2023 online workshop?

Your workshop instructor(s) will be in touch to let you know the exact date and time of your workshop. If you haven’t heard from them by June 1st please write to them directly, as there may have been a communication mishap.

How do I access my DHSI 2023 Online workshop as a participant?
Please see Joining Live Workshops & Events for more info.
I’m auditing a DHSI 2023 Online Edition workshop so that I can access workshop materials for self-directed asynchronous learning. How do I access auditor materials?

DHSI coordinators will have emailed all registered auditors with a link to an online folder containing workshop materials. We advise checking back on workshop folders periodically, in the event that any instructor materials are added or updated during DHSI. Please note that DHSI workshop folders will close on 30 June 2023.

For more info see Accessing Asynchronous Material.

Streaming / Online Institute Lectures

How do I access the institute lectures?

Institute lectures will be held on campus at the David Lam Auditorium and live stremed via Zoom during the first week of DHSI 2023, and hosted excluively on Zoom during the second, online week. Everyone who registered for DHSI will receive a link closer to the time (please see the “Welcome to DHSI 2023” email shared with all registrants). Capacity is limited and your Zoom name must match your DHSI registration name so that we know to let you into these virtual sessions. We will record and post institute lectures on a dedicated page after the fact for those who are unable to join in real time. All DHSI registrants will be provided with the access details for this page shortly after DHSI.

Please see Joining Live Workshops & Events for more info.

Aligned Conferences & Events

I’m a registered participant or presenter in an aligned conference, and I have a question. Who do I reach out to?

Schedule / Timetable

What timezone are items on the timetable listed in?

All times on the timetable are listed in the North American Pacific Time Zone.

Social Media

Do you have recommendations for social media use during DHSI activities?

We have included some tips for social media best practices during events on our Accessibility & Social Media Guidelines page.

Does DHSI 2023 Online Edition have a hashtag?

Yes! The hashtag is #DHSI23 and we tweet from both @DHinstitute and @AlyssaA_DHSI, as well as from our research lab’s Twitter handle, @ETCLatUVic. We’d love to connect with you in this way.

More Info

What traditional territory does the University of Victoria stand on?

UVic stands on the traditional territory of the lək̓ʷəŋən peoples, and acknowledges the Songhees, Esquimalt and W̱SÁNEĆ peoples whose historical relationships with the land continue to this day. See this page to learn more about local Indigenous groups and peoples: https://uvic.ca/buildingreconciliation/about/indigenous-territories/index.php

Do you have community guidelines?

Yes, we do! See our Statement of Ethics & Inclusion page (also linked in your registration).

Do you have accessibility guidelines?

We do! Please see our  Accessibility & Social Media Guidelines page (also linked in your registration) for info about how to prepare for DHSI as a presenter, speaker, or chair and for info about joining the conversation on Twitter.

Do you have a question about DHSI that is not answered on this page? Please feel free to contact us at institut@uvic.ca. Emails are monitored Monday to Wednesday, 9 am – 5 pm Pacific Time. Thank you!